Author Archives: Colin Smith

Part 3 – Opening a listening conversation and questions

By adopting the following listening ‘components’ you will improve your listening skills.  However, if you are ‘doing’ listening rather than ‘being’ listening, the speaker will notice and the connection will not be of the same depth or quality.  Simply being … Continue reading

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Part 2 – Before you start a listening conversation

By adopting the following listening ‘components’ you will improve your listening skills.  However, if you are ‘doing’ listening rather than ‘being’ listening, the speaker will notice and the connection will not be of the same depth or quality.  Simply being … Continue reading

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Are you an 18 second Manager?

Jerome Groopman, in his book, “How Doctors Think” says that it is widely understood by Doctors that the best source of understanding of a patient’s ailments is, of course, the patient.  Over the course of a five to ten-minute consultation, … Continue reading

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Prime Minister’s Questions – a lesson in not listening?

I was not surprised to read this week that a number of MPs have decided that ‘enough is enough’ and not to attend Prime Minister’s Questions because as Commons Speaker John Bercow put it, “the histrionics and cacophony of noise are … Continue reading

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Would you like to connect more deeply?

Have you ever stopped and wondered why life is happening so fast and appears to be getting faster? Technology is developing at an exponential rate, yet we are developing linearly.  Everything we do these days has to be done quicker, … Continue reading

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Can you remember really feeling heard?

In a conversation this week, I had one of those ‘Aha’ moments, when suddenly so many things started to fit into place. At  a recent event on being asked that lovely question, “So, what do you do?” I replied, “I … Continue reading

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The Power of Being Heard

At a time when most people could say, “Hand on heart”, that we are more connected to one another than ever before, I would say that we continue to feel more and more disconnected than ever. Sure, we can interact … Continue reading

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“When was the last time you felt really heard?”

The challenge For more years than I can remember I have found myself deeply listening to people through my connecting.  Listening as they shared their story, their challenges, their frustrations and their joys.  Through that listening, I felt the connection … Continue reading

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So, who is normal?

How many times have we avoided those people who on the outside seem different to us, only to find that when we do meet them, there is no difference on the inside? I had the pleasure of experiencing one such … Continue reading

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Is thank you now out of date?

As relationships are at the heart of what I do, I love watching others relate to each other, how they open themselves up, how they are listened to, or not, where their attention is focussed, and so on, but above all … Continue reading

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